Terms and Conditions

Terms & Privacy statement

SkinAct TERMS & CONDITIONS OF PURCHASE

If any of our products is not 100% satisfactory, simply return it within 30 days for credit refund of purchase or exchange less the shipping fee, a 15% restocking fee may apply on furniture & equipments. All returned furniture and equipment must be in original packaging. Fee may increase on damaged or used equipment. All credits in your account are automatically deducted from your next order. Claims for missing items must be received 24 hours from receipt of order.

WARRANTY ON ALL EQUIPMENT
1 Year Limited warranty from date of invoice.

Warranty for Malfunction & Manufacturer's defect only ( parts, labor & shipping not included). THIS WARRANTY IS VOID IN THE EVENT EQUIPMENT IS DAMAGED BY IMPROPER USE. This Warranty DOES NOT COVER malfunction and/or manufacturer's defects discoverable upon reasonable inspection on date of delivery, unless Warranty holder (1) submits photograph of defect or damage taken no later than date of delivery; and (2) reports defect or damage to Company within 24 hours of date of delivery. Notwithstanding anything to contrary herein stated, this Warranty DOES NOT apply to any malfunction or manufacturer's defect unless Warranty holder: (1) obtains a return authorization number issued by Company; (2) ships damaged or defective product to Company under that authorization number together with original packaging and tracking number of carrier pursuant to which equipment was originally delivered; (3) pays all costs associated with return shipment of equipment to Company; (4) pays Company a restocking charge of fifteen percent (15%) of the invoice price (inclusive of any and all costs and expenses incurred by Company in packing, shipping transporting or otherwise delivering replacement equipment to Customer). The company will issue company credit only for returns. No refunds. IN THE EVENT OF CHARGE-BACKS OR STOP PAYMENTS, THIS WARRANTY IS VOID. RECEIVER MUST BE PRESENT UPON ARRIVAL OF MERCHANDISE. ANY DAMAGE DUE TO SHIPPING, DO NOT REMOVE ITEMS FROM THE ORIGINAL PACKAGING AND MUST BE REPORTED TO SKINACT. PHONE #
800.418.0830. ANY CLAIM OR DAMAGE NOT REPORTED WITHIN 24 HOURS WILL NOT BE HONORED.TERMS & CONDITIONS OF PURCHASE

REQUREMENTS AND LOCAL CODES: ANY CONFORMANCE WITH LOCAL CODES OR INSPECTIONS IS THE RESPONSIBILITY OF THE PURCHASER.


ORDERS:
California Sales Tax is required to be assessed on all product or equipment purchases made in California, an on all orders shipped to an address within California. All orders $200.00 or more must be paid by cashier check, money order or credit card unless other terms apply. Returned checks will be charged $50.00. All orders will be shipped by UPS unless otherwise specified. No next day, 2nd day, or 3rd day delivery method will be used, unless requested by and paid by the customer. Order processing time is 5-10 business days for all shipments in the United States. Cancellations are subject to a 15% cancellation fee. No cancellations after 24 hours from purchase.
RETURNS/ REFUSALS: There is a 15% restocking fee for all returns. The company will issue company credit only for returns. No Refunds. All Returns must be done within 7 working days of invoice. All returns items must be in the same condition and in the same packaging as it was received. It must not be used assembled or damaged in any manner. All Returns must be pre-approved with a valid return authorization number placed outside the box. Returns without return authorization number will be refused. Any merchandise shipped by the client who is damaged during shipping will be the responsibility of the shipper. We reserve the right to make exceptions to this based on situation, carrier or client.
DAMAGES/ DEFECTS: 1)Attention Receiving, Do not sign and accept for the shipment until you have thoroughly inspected for any damage; shipper is not responsible for shipment that are not signed for as damaged upon arrival. 2)Damage/ Defective products must be reported within 24 hours of receipt of merchandise. Client must have the original tracking number of the carrier in order to process the damage complaint. Damage complaints without original packaging and tracking will not be entertained. Replacements will be sent out upon confirmation & receipt of the original damaged item. Only items with manufacturing defects or with damages due to improper shipping will be replaced. Damages due to improper use of the equipment are not eligible for replacement. We reserve the right to make exceptions to this to base on situation, carrier or client. TERMS & CONDITIONS MAY CHANGE WITHOUT PRIOR NOTICE. WE RESERVE THE RIGHT TO REFUSE SERVICE TO ANYONE.
ALL SALES & PRICES ARE FINAL.

Sales Policies
1 SkinAct does not accept responsibility for installation or assembly of any items purchased.
2 SkinAct is not responsible for maintenance of any of our products. Proper use and maintenance are the sole responsibility of the customer.
3 SkinAct is not responsible nor has knowledge of individual building codes or laws. Please check with your local government offices regarding any questions that you may have. Compliance with all local, state and federal codes is the sole responsibility of the customer.


Payment Policies
1 All purchases must be prepaid. We accept Visa, MasterCard, American Express, Discover, Certified Bank Checks and Money Orders. SkinAct also is certified with many different lenders that can provide our customers with many different financing options. COD’s are not accepted.
2 Special order items, as well as items that are not in stock, will require a 50% deposit with the balance due prior to delivery or pick up of merchandise. Items that remain in our warehouse must be picked up or shipping within 3 weeks of purchase. Customer will be charged storage fees of no less than $35 per day that item(s) are held in our facilities.
3 After special orders are in production, the customer is fully responsible for paying the balance. If the order is cancelled, it will result in total forfeiture of deposit.
4 All returned checks will be charged an additional $35 plus all bank and services charges.

NO Charge-Back Policy
In further consideration of Seller’s acceptance of Credit Card Payment, Buyer herby agrees that he/she will not request, demand or otherwise cause the Issuer, or any company providing credit card charge processing service to the Issuer, to reverse and or charge-back the Credit Card Payment to the merchant account of the Seller [a “Charge-Back]. Any arbitration and or attorney’s fees resulting from a charge-back will be the sole responsibility of the Buyer. We recommend all buyers to read carefully these terms and the conditions before initiating a charge-back since any charge back will completely void the warranty pertaining to the payment in question.

Exchanges, Returns & Refunds
1 All returned products will incur a 15% restocking/reconditioning fee if the box/crate/container has been opened.
2 All merchandise including defective merchandise must be returned in its original box with original packing materials and must be packed in such a manner that it will not incur damages in return transit. Any damages to returned products are the sole responsibility of the customer and such damage claims are between the carrier and customer.
3 Refunds and exchanges will be given within 30 days from the original date of purchase. All credits and remaining refunds for merchandise will be given back to the customer in the form of original payment type.
4 Custom orders CANNOT be returned for any reason whatsoever.
5 All refunds issued will be less shipping charges. Customers are responsible for all return shipping charges.
6 All returns must be approved SkinAct before they are returned and must be accompanied by an RMA number.


General Shipping Information:
By Placing an order on SkinAct client accept the responsibility for shipping that is offered by SkinAct.
Client is responsible for Pickup, Delivery and accepting the delivery.
Standard shipping is via Freight or UPS National. All Freight is delivered to curbside, and signature required. Carrier may or may not call to set up a delivery time. Extraordinary delivery requirements may necessitate an additional fee to the carrier. The estimated delivery time will be approximately 1-10 business days from the time of order, some orders might take more than 90 days. Standard delivery is not available to Alaska or Hawaii, but we can expedite shipments via Air Freight.
**For International Shipments SkinAct/ SkinAct is not responsible for Custom Clearance, Custom duty or any other Fee from destination country. Costumer is Sole responsible for Custom Clearance and Custom Duty for the shipment.
**Standard Shipping cost shown on the website is only for Continental USA (48 States) for other place including Moon or Mars shipping and payment options subject to change.


If you have any customer service questions, order status inquiries, concerns regarding defective product, assembly of furniture or product operation, please call
1-800-418-0830 and ask for the Customer Service Department.
Curbside Delivery:
Curbside delivery service provides delivery of your item(s) to the curb at the end of your driveway. This service does not include set up or assembly of items or removal of packaging materials. Your item will be shipped to a local delivery terminal. The delivery terminal will call you when your item arrives to schedule a delivery appointment. Deliveries are made between the hours of 8:00 AM and 5:00 PM Monday through Friday and will be scheduled as a 4-hour window. Your item will be delivered truck and will be taken off the truck by the delivery driver. SkinAct will recommend and may sometimes require lift gates for larger items for an additional charge. Upon delivery please inspect your item(s). You will be required to sign a Proof of Delivery receipt. Please note any damage to the item or packaging on the delivery receipt or, if refusing delivery due to damage please note refused due to damage on this receipt. A signature is required for all deliveries; the driver is unable to complete delivery without a signed delivery receipt. Please note, if you live down a road or driveway that the delivery truck cannot access without causing damage to the truck we will be unable to complete delivery.


Limitations of Warranty
1 Your purchase is covered by a 1 Year limited warranty. Some items come with Lifetime Warranty in which case the warranty term extends to the life of the unit, but all the other warranty limitation still apply such as improper use, damage due to natural elements, water damage and etc… All electronics and hydraulic pumps are covered by a industry standard 180 days warranty from the date of the purchase.
2 SkinAct shall not, under any circumstances, be liable for abuse, misuse, normal wear and tear, alteration, improper maintenance, unauthorized repair, design concepts, any chipping, fading or peeling of laminate or any acts of nature, such as, fire, water damage, freeze, etc.
3 SkinAct reserves the right to replace any discontinued item with a like or similar item.
4 A licensed plumber must perform all installation for plumbing and all plumbing related equipment. Failure to do so will result in the warranty being voided. Documentation must be provided to SkinAct for all plumbing related warranty issues.
5 All transit costs for items returned to SkinAct or replaced by SkinAct is the sole responsibility of the customer.
6 An approved electrician must service all equipment still under warranty. Failure to do so will result in the warranty being voided.
7 Any reconditioned, open box and floor models are sold as is and do not include a warranty unless otherwise noted by SkinAct
DISCLAIMER
Terms and conditions are subject to change without prior notice.

NOTICE
Rotating Treatment Tables and treatment tables:
When operating a hydraulic or electric rotating facial bed or treatment table,
it is the operator’s responsibility to ensure the safety of their clients when
To ensure stability:
1. Be sure bed is on a level, non-slippery surface.
2. Be sure to adjust self-leveling feet.
3. Always orient the bed in-line or parallel with the base for treatment
purposes.
4. When rotating the bed, it is recommended that there be no client on
the bed at that time.
5. If there is a client on the bed during rotation, it is recommended that
client be seated in the upright sitting position.
6. When rotating the bed, if there is a client in the bed, the bed MUST be
held from underneath at the head of the bed by the operator as it is in
rotation.
7. Sitting on either the head or the foot of the bed is strictly forbidden,
regardless of the position of the bed.
8. Hydraulic or electric rotating facial beds or treatment tables are not
designed for massage. Excess downward pressure can cause
instability.
9. Aligning the bed perpendicular to the base or using the bed on a
slippery surface may cause the bed to become unstable. Injury to
patron may occur.

COPYRIGHT

All logos, trademarks, artwork, literature, photographs and designs used for the purpose of promotion of SkinAct products are proprietary and the sole property of SkinAct. Any unauthorized reproduction, copy, or use of any of these items constitutes a copyright infringement and is punishable by U.S and International Copyright Law.



PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE. All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site.


Copyright
The entire content included in this site, including but not limited to text, graphics or code is copyrighted as a collective work under the United States and other copyright laws, and is the property of SkinAct. The collective work includes works that are licensed to SkinAct. Copyright 2003, SkinAct ALL RIGHTS RESERVED. Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with SkinAct or purchasing SkinAct products. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use, or to place an order with SkinAct or to purchase SkinAct products. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorized by SkinAct. You further agree not to change or delete any proprietary notices from materials downloaded from the site.


Trademarks
All trademarks, service marks and trade names of SkinAct used in the site are trademarks or registered trademarks of SkinAct


Warranty Disclaimer
This site and the materials and products on this site are provided "as is" and without warranties of any kind, whether express or implied. To the fullest extent permissible pursuant to applicable law, SkinAct disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement. SkinAct does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that the defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components. SkinAct does not make any warrantees or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise. Some states do not permit limitations or exclusions on warranties, so the above limitations may not apply to you.


Limitation of Liability
SkinAct shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if SkinAct has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.


Typographical Errors
In the event that a SkinAct product is mistakenly listed at an incorrect price, SkinAct reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. SkinAct reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, SkinAct shall issue a credit to your credit card account in the amount of the incorrect price.


Term; Termination
These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by SkinAct without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.


Notice
SkinAct may deliver notice to you by means of e-mail, a general notice on the site, or by other reliable method to the address you have provided to SkinAct.


Miscellaneous
Your use of this site shall be governed in all respects by the laws of the state of California, U.S.A., without regard to choice of law provisions, and not by the 1980 U.N. Convention on contracts for the international sale of goods. You agree that jurisdiction over and venue in any legal proceeding directly or indirectly arising out of or relating to this site (including but not limited to the purchase of SkinAct products) shall be in the state or federal courts located in Los Angeles County, California. Any cause of action or claim you may have with respect to the site (including but not limited to the purchase of SkinAct products) must be commenced within one (1) year after the claim or cause of action arises. SkinAct's failure to insist upon or enforce strict performance of any provision of these terms and conditions shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any of these terms and conditions. SkinAct may assign its rights and duties under this Agreement to any party at any time without notice to you.


Use of Site
Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a SkinAct or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.


Participation Disclaimer
SkinAct does not and cannot review all communications and materials posted to or created by users accessing the site, and is not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on the site, SkinAct is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the site. However, SkinAct reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or; other intellectual property right of another or (d) offensive or otherwise unacceptable to SkinAct in its sole discretion.


Indemnification
You agree to indemnify, defend, and hold harmless SkinAct, its officers, directors, employees, agents, licensors and suppliers (collectively the "Service Providers") from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.


Third-Party Links
In an attempt to provide increased value to our visitors, SkinAct may link to sites operated by third parties. However, even if the third party is affiliated with SkinAct, SkinAct has no control over these linked sites, all of which have separate privacy and data collection practices, independent of SkinAct. These linked sites are only for your convenience and therefore you access them at your own risk. Nonetheless, SkinAct seeks to protect the integrity of its web site and the links placed upon it and therefore requests any feedback on not only its own site, but for sites it links to as well (including if a specific link does not work).